Contact
Jutta Nusch
P: +49 (0) 2205 73844-134
E: j.nusch@hermannundhensel.de
Contact
Jutta Nusch
P: +49 (0) 2205 73844-134
E: j.nusch@hermannundhensel.de
In case of damage
In case of damage
The question isn’t whether, but rather when the first damage case occurs.
Precisely in such cases, unnecessary errors should be avoided:
- What do you have to think of first at this point?
- Which documents are required?
- What should be observed so that the insurance protection is not put at risk?
- How short-term may any necessary repairs be commenced?
- When and to which sum will the damage be settled?
Keep calm and call us!
One phone call to us is sufficient, either to our office or to the Field Service employee responsible for you. Ideally, we clarify all the main questions on-site and take over any further damage processing matters for you. In this way, we ensure that your normal course of operations is not interrupted for longer than is necessary.
It doesn’t matter whether your forest machinery tips over, whether a power or earth conductor is destroyed, or whether a person sustains an injury from a tree which has been cut down: there are almost no damages which we have not yet experienced – and settled.
CONTAIN
THE DAMAGE!
Try to contain further damages to the environment and machine (e.g. put out fires or collect leaking oil or diesel)..
CONTAIN THE DAMAGE!
Try to contain further damages to the environment and machine (e.g. put out fires or collect leaking oil or diesel).
TAKE PHOTOS OF
THE DAMAGE!
Taking damage photos immediately can assist in determining the cause of damage more easily after the event.
TAKE PHOTOS OF THE DAMAGE!
Taking damage photos immediately can assist in determining the cause of damage more easily after the event.
REPORT
THE DAMAGE!
Then report the damage directly to your insurance broker or representative!
REPORT THE DAMAGE!
Then report the damage directly to your insurance broker or representative!
Our Service
Our Service
Comprehensive claims management expenses
Due to our work based on the solidarity principle, in combination with the large number of machines insured, we are in a position to guarantee comprehensive claims management expenses.
Available around the clock
We are available around the clock, allowing us to provide you with optimised support in case of damage.
Fast Service
You and your problems are our focus! By contacting us directly, it is possible to report damages at short notice.
Expert witness within 48 hours
To avoid long waiting and costs, we guarantee an evaluation by an expert within 48 hours.
Copy of expert’s report
Not just the insurer receives a copy of the expert’s report, but so do you, so that the pending claims management remains transparent.
Possibility of advance payments
In addition, we check the possibility of an advance payment in order to avoid unnecessary waiting periods.
